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Latest Insights and Trends in Healthcare

Hello world!

by | April 8, 2025 | Uncategorized | 1 Comment

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
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Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

by | July 1, 2015 | Favorite Posts, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship, Shared Decision Making | 0 Comments

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...
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We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

by | June 22, 2015 | Asks Questions, Favorite Posts, Passive Sick Role, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician Attitudes, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship | 0 Comments

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...
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The Power Of Conversations Between Physicians And Patients

Mar 13, 2014 | , , , , ,

People always ask me how I got started with my work in physician-patient communications.  Like so many people, I had a story that I felt needed to be told.  Much of my inspiration over the course of the last five years of writing Mind the Gap have come from my wife...

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Patient Non-Adherence (Like Engagement) Is A Physician-Patient Communication Challenge – Not A Health Information Technology Challenge

Jul 14, 2013 | , , , , , , ,

Have you noticed all the articles in the health care press lately touting health information technologies’ ability to increase patient medication adherence?  Smart phone-based apps, Smart pill bottles and Patient Portals are all about trying to get patients to do...

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Patient-Centered Medical Homes Need To Become More “Patient-Centered”

Jun 12, 2013 | , , , , , , ,

A recent study in Medical Care about Horizon BCBS of New Jersey's Medical Home pilot reminded me of the expression a "house does not make a home."   Or in this case how building a medical house to the spec (as laid out by 3rd parties like NCQA and JACHO)  is not the...

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