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Latest Insights and Trends in Healthcare

Hello world!

by Stephen | April 8, 2025 | Uncategorized | 1 Comment

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

by Stephen | July 1, 2015 | Favorite Posts, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship, Shared Decision Making | 0 Comments

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...

We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

by Stephen | June 22, 2015 | Asks Questions, Favorite Posts, Passive Sick Role, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician Attitudes, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship | 0 Comments

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...

Doing Patient Engagement For The Wrong Reasons Doesn’t Work

Feb 6, 2014 | All, Favorite Posts, Patient Engagement, Patient Engagement Blog

I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have...

Ten Reasons Why Hospitals, Health Plans And Medical Groups Should Invest In Developing Their Physicians’ Patient-Centered Communication Skills

May 30, 2013 | All, Communication & Cost, Cost & Cost Savings, Favorite Posts, Patient Engagement, Patient Engagement Blog, Patient Experience, Patient Experience Blog, Patient Preferences, Patient preferences Blog, Patient-Centered Communication Blog, Patient-centered Communications, Physician Attitudes

"Patients are, in fact, overly patient; they put up with unnecessary discomforts and grant their doctors the benefit of every doubt, until deficiencies in care are too manifest to be overlooked. Generally speaking, one can assume that the quality of care is,...

Shared Decision Making – Not Ready For Prime Time – Nor Evidently Is Patient-Centered Care

Apr 8, 2013 | Favorite Posts, Lack of Time To Communicate, Patient-Centered Communication Blog, Patient-centered Communications, Physician Attitudes, Physician Attutudes Blog, Shared Decision Making, Shared Decision making Blog

When it comes to delivering truly patient-centered care…how are providers supposed to know when they have “arrived”? According to Michael Berry, MD, President of the Informed Medical Decisions Foundation, providers will know they have achieved the “pinnacle of...

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