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Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...

We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...

The Typical Physician Misses Hundreds Of Opportunities To Engage, Empower And Excite Patients Every Day

Did you know that on a typical day in the office seeing patients, the average physician misses hundreds of opportunities to engage, activate patients and excite their patients? Why? It's not because they are too busy. Research shows it is because physicians don't have...

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What Are Your Personal Health Goals? Have You Ever Shared Them With Your Doctor? Has Your Doctor Ever Asked You What Yours Are?

Face it.  We all have personal health goals.  We may not share our personal health goals with family of friends like we do our financial or professional goals, but we all still have them.   I for example aspire to the following personal health goals: To defy the...

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Would Increased Reimbursement And Longer Visits Improve Physician-Patient Communications?

In a word...no. It has been said that a physician’s patient communication skills are just as important as their clinical knowledge.   After all, it is only by “talking to and listening patients” that physicians are able to accurately diagnose and treat their...

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