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Latest Insights and Trends in Healthcare

Hello world!

by | April 8, 2025 | Uncategorized | 1 Comment

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
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Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

by | July 1, 2015 | Favorite Posts, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship, Shared Decision Making | 0 Comments

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...
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We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

by | June 22, 2015 | Asks Questions, Favorite Posts, Passive Sick Role, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician Attitudes, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship | 0 Comments

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...
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The Myth Of Patient-Centered Care

Nov 13, 2013 | , , , , , , , , , , ,

I can’t think of any strategic initiative in recent time with more potential to engage and active patients, improve patient health outcomes and enhance patient experiences than the call by the Institute of Medicine in Crossing the Quality Chasm for providers to become...

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Patient-Centered Communications – Does “Lack of Time” Justify Physician Reluctance To Adopt It?

Jul 23, 2012 | , , , , , , ,

I talk with lot of physicians about the need to improve the quality of communications between physicians and patients.   Regular followers of my work will know that I am an advocate for the adoption of patient-centered communication skills by the physician and...

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Three Reasons Why Patients Think Doctors Need To Be Better Listeners

Jun 11, 2012 | , , , , , , ,

A recent qualitative study (structured interviews) of patients conducted at McGill University School of Medicine underscores the importance of listening in physician-patient interactions.   In this study, patients were asked to identify the qualities of a good...

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