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Latest Insights and Trends in Healthcare

Hello world!

by Stephen | April 8, 2025 | Uncategorized | 1 Comment

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

by Stephen | July 1, 2015 | Favorite Posts, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship, Shared Decision Making | 0 Comments

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...

We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

by Stephen | June 22, 2015 | Asks Questions, Favorite Posts, Passive Sick Role, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician Attitudes, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship | 0 Comments

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...

The Truth About Those High Patient Satisfaction Scores For Doctor-Patient Communication

Feb 5, 2013 | Favorite Posts, Patient-centered Communications, Uncategorized

We have all seen them. You know…those charts showing us how satisfied patients are with the way their doctors communicate. Did your doctor listen to you? Did you doctor explain things in a way you could understand? Funny thing about these charts, whether they be...

Patient-Centered Care Begins With High Quality Doctor-Patient Communications

Aug 24, 2011 | Favorite Posts, Uncategorized

The first experience patients are likely to have with your hospital is not in an ER visit or inpatient stay. A patient's first experience will most likely be in one of your primary-care physician offices. That because a person is 10 times more likely during a year...

Poor Doctor-Patient Communication Is Closely Linked To Non-Adherence

Aug 8, 2011 | Favorite Posts, Uncategorized

I am a big fan of Infographics. They are a great for turning otherwise complex data into practical information. Here's an Infographic I built to describe the "disconnect" that often occurs between physicians and patients and the impact of adherence.

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