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Latest Insights and Trends in Healthcare

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by Stephen | April 8, 2025 | Uncategorized | 1 Comment

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

by Stephen | July 1, 2015 | Favorite Posts, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship, Shared Decision Making | 0 Comments

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode. Here’s a real life example that just happened to my wife and I...

We Stop Being A “Person” And Become A “Patient” When We Walk Into The Exam Room At The Doctor’s Office

by Stephen | June 22, 2015 | Asks Questions, Favorite Posts, Passive Sick Role, Patient Engagement, Patient Perspective, Patient Preferences, Patient Trust, Patient-centered Communications, Physician Attitudes, Physician-Driven/Paternalistic Communication, Physician-Patient Communications, Physician-Patient Relationship | 0 Comments

We all play many roles in life .... spouse, employee, sibling, parent, friend, customer, and so on. Each of these roles brings with it its' own unique set of expectations (self-imposed as well as externally imposed - can you say spouse) for how we are supposed to...

Need Help Meeting The 5% “Patient Use” Stage 2 MU Requirement? Try This…

Aug 5, 2014 | Favorite Posts, Health IT, Health IT Blog, Meaningful Use, Physician Activation, Uncategorized

A lot of physicians are having problems meeting Meaningful Use Stage 2, particularly the requirement which calls for 5% of patients to view/download/or transmit their online, personal health information. According to CMS and ONC, only 1 percent of eligible providers...

Doing Patient Engagement For The Wrong Reasons Doesn’t Work

Feb 6, 2014 | All, Favorite Posts, Patient Engagement, Patient Engagement Blog

I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have...

We Have Been Socialized From Childhood To Be Passive When A Patient – But That Doesn’t Mean We Are Not Engaged

Jan 21, 2014 | Favorite Posts, Patient & Clinician Role Issues, Patient Engagement, Roles Blog

In a recent email exchange, the physician I was corresponding with wrote “many people [that] go to see doctors are not engaged in their health.” My normal reply would have been “what do you mean not engaged…these people wouldn’t be in the doctor’s office if they...

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