Patient-centered Communications
Patient Non-Adherence (Like Engagement) Is A Physician-Patient Communication Challenge – Not A Health Information Technology Challenge
Have you noticed all the articles in the health care press lately touting health information technologies’ ability to increase patient medication adherence? Smart phone-based apps, Smart pill bottles and Patient Portals are all about trying to get patients to do...
Patient-Centered Medical Homes Need To Become More “Patient-Centered”
A recent study in Medical Care about Horizon BCBS of New Jersey's Medical Home pilot reminded me of the expression a "house does not make a home." Or in this case how building a medical house to the spec (as laid out by 3rd parties like NCQA and JACHO) is not the...
Ten Reasons Why Hospitals, Health Plans And Medical Groups Should Invest In Developing Their Physicians’ Patient-Centered Communication Skills
"Patients are, in fact, overly patient; they put up with unnecessary discomforts and grant their doctors the benefit of every doubt, until deficiencies in care are too manifest to be overlooked. Generally speaking, one can assume that the quality of care is,...
Shared Decision Making – Not Ready For Prime Time – Nor Evidently Is Patient-Centered Care
When it comes to delivering truly patient-centered care…how are providers supposed to know when they have “arrived”? According to Michael Berry, MD, President of the Informed Medical Decisions Foundation, providers will know they have achieved the “pinnacle of...
Patient-Centeredness, Patient Engagement & Health Care Quality Improvement – A Physician’s Perspective
A guest post by Aanand D. Naik, MD - Chief, Education and Training Core in Health Services Research at Department of Veterans Affairs, Michael E. DeBakey VAMC and Assistant Professor of Medicine at Baylor College of Medicine. Houston, Texas. Reposted from the Blog...
The Truth About Those High Patient Satisfaction Scores For Doctor-Patient Communication
We have all seen them. You know…those charts showing us how satisfied patients are with the way their doctors communicate. Did your doctor listen to you? Did you doctor explain things in a way you could understand? Funny thing about these charts, whether they be...
The 10 Commandments of Patient Engagement For Clinicians – No Health IT Required
As a patient, care giver, researcher and a human being, here 's my "take" on what physicians and hospitals, and all the entities that work with them like health plans, ACOs , etc. need to do to effectively increase patient engagement in 2013 and beyond. Act like you...
What Are Your Personal Health Goals? Have You Ever Shared Them With Your Doctor? Has Your Doctor Ever Asked You What Yours Are?
Face it. We all have personal health goals. We may not share our personal health goals with family of friends like we do our financial or professional goals, but we all still have them. I for example aspire to the following personal health goals: To defy the...