Patient-centered Communications

Would Increased Reimbursement And Longer Visits Improve Physician-Patient Communications?

In a word...no. It has been said that a physician’s patient communication skills are just as important as their clinical knowledge.   After all, it is only by “talking to and listening patients” that physicians are able to accurately diagnose and treat their...

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Patient Engagement Is A Physician-Patient Communication Challenge…Not A Health Information Technology Challenge

There is no app for engaging patients in their own health care absent a strong doctor-patient relationship. Physicians, hospitals and other providers are being misled by  industry pundits claiming that more health information technology (as in EMRs, PHRs, Smart Phone...

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Three Reasons Why Doctors Need To Spend More Time Talking and Listening To Their Patients

Since most physicians probably will not be able to get beyond the first couple of lines of this post without yelling at the monitor...I will get to the 3 reasons…and if you stick with me …I’ll present my case for why they are so important. Your visits will be more...

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Patient-Centered Communications – Does “Lack of Time” Justify Physician Reluctance To Adopt It?

I talk with lot of physicians about the need to improve the quality of communications between physicians and patients.   Regular followers of my work will know that I am an advocate for the adoption of patient-centered communication skills by the physician and...

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Three Reasons Why Patients Think Doctors Need To Be Better Listeners

A recent qualitative study (structured interviews) of patients conducted at McGill University School of Medicine underscores the importance of listening in physician-patient interactions.   In this study, patients were asked to identify the qualities of a good...

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Engaging Patients In Care Planning – What Providers Say And How They Say It Matters

The following is s post by Carolyn Thomas, a fellow 2012 Stanford Medicine X e-patient scholar, which she wrote for her award-winning blog  Heart Sisters. Imagine that your daughter is preparing for a junior ski race. It’s five minutes before the start of the race....

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Is Lack Of Patient Engagement Really The Problem Today?

Everywhere you turn in the health care literature these days we are told how physicians need to do a better job getting patients engaged in their own health. But is lack of patient engagement really the problem? If Patients Are In Their Doctor's Office They Are...

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Looking For A Way To Engage Patients In Behavior Change? Try “Storytelling”

My wife had just finished meeting with her medical oncologist for her bi-annual check-up at MD Anderson’s Thoracic Clinic.   We were sitting in an area called “the Park” rehashing what her doctor had said when a mother and her daughter sat down at our table.   There...

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