I was the keynote speaker recently at a national Patient Engagement Symposium I opened my presentation by asking the audience how many considered themselves to be engaged in their health. You know…just a show of hands. Everyone in the room appeared to put their...
Patient Engagement Blog
Doing Patient Engagement For The Wrong Reasons Doesn’t Work
I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have...
The Typical Physician Misses Hundreds Of Opportunities To Engage, Empower And Excite Patients Every Day
Did you know that on a typical day in the office seeing patients, the average physician misses hundreds of opportunities to engage, activate patients and excite their patients? Why? It's not because they are too busy. Research shows it is because physicians don't have...
Engage Your Patients And Members Where They Are…Not Where You Wish They Were
There has been lots of talk about Health IT's "central role" in getting patients more engaged in their own health care. The National eHealth Collaborative, now a part of HIMSS, even went so far as to propose a patient engagement framework built entirely around...
The Myth Of Patient-Centered Care
I can’t think of any strategic initiative in recent time with more potential to engage and active patients, improve patient health outcomes and enhance patient experiences than the call by the Institute of Medicine in Crossing the Quality Chasm for providers to become...
Ten Reasons Why Hospitals, Health Plans And Medical Groups Should Invest In Developing Their Physicians’ Patient-Centered Communication Skills
"Patients are, in fact, overly patient; they put up with unnecessary discomforts and grant their doctors the benefit of every doubt, until deficiencies in care are too manifest to be overlooked. Generally speaking, one can assume that the quality of care is,...
HIT-Driven Patient Engagement Is A Bust – Effective Patient Engagement Begins With The Doctor-Patient Relationship
I hate saying I told you so. But to quote myself…"patient engagement is a physician-patient communications challenge and not an HIT (Health Information Technology) challenge." Just take a look at the Mayo Clinic’s patient portal experience which was discussed at a...
The 10 Commandments of Patient Engagement For Clinicians – No Health IT Required
As a patient, care giver, researcher and a human being, here 's my "take" on what physicians and hospitals, and all the entities that work with them like health plans, ACOs , etc. need to do to effectively increase patient engagement in 2013 and beyond. Act like you...
What Are Your Personal Health Goals? Have You Ever Shared Them With Your Doctor? Has Your Doctor Ever Asked You What Yours Are?
Face it. We all have personal health goals. We may not share our personal health goals with family of friends like we do our financial or professional goals, but we all still have them. I for example aspire to the following personal health goals: To defy the...