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Listen To Your Patient And They Will Tell You The Problem – A True Story
Readers of Mind the Gap, I apologize for my absence in recent months. As you will see from my latest post, I have been away with my wife as she is dealing with a serious recurrence of her lung cancer. Our recent experiences continue to underscore the need for...
If You Are Doing Patient Engagement Just To Meet Stage 2 Meaningful Use You Are Going To Fail…Here’s Why
I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have...
Need Help Meeting The 5% “Patient Use” Stage 2 MU Requirement? Try This…
A lot of physicians are having problems meeting Meaningful Use Stage 2, particularly the requirement which calls for 5% of patients to view/download/or transmit their online, personal health information. According to CMS and ONC, only 1 percent of eligible providers...
Engage Your Patients And Members Where They Are…Not Where You Wish They Were
There has been lots of talk about Health IT's "central role" in getting patients more engaged in their own health care. The National eHealth Collaborative, now a part of HIMSS, even went so far as to propose a patient engagement framework built entirely around...
The Lack Of Patient-Centered Communication Skills By Physicians in Your Provider Network Will Limit Your PCMH & ACO Performance
Patient Non-Adherence (Like Engagement) Is A Physician-Patient Communication Challenge – Not A Health Information Technology Challenge
Have you noticed all the articles in the health care press lately touting health information technologies’ ability to increase patient medication adherence? Smart phone-based apps, Smart pill bottles and Patient Portals are all about trying to get patients to do...
The Truth About Those High Patient Satisfaction Scores For Doctor-Patient Communication
We have all seen them. You know…those charts showing us how satisfied patients are with the way their doctors communicate. Did your doctor listen to you? Did you doctor explain things in a way you could understand? Funny thing about these charts, whether they be...
What Are Your Personal Health Goals? Have You Ever Shared Them With Your Doctor? Has Your Doctor Ever Asked You What Yours Are?
Face it. We all have personal health goals. We may not share our personal health goals with family of friends like we do our financial or professional goals, but we all still have them. I for example aspire to the following personal health goals: To defy the...