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Insights from Our Blog
Doing Patient Engagement For The Wrong Reasons Doesn’t Work
I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have...
We Have Been Socialized From Childhood To Be Passive When A Patient – But That Doesn’t Mean We Are Not Engaged
In a recent email exchange, the physician I was corresponding with wrote “many people [that] go to see doctors are not engaged in their health.” My normal reply would have been “what do you mean not engaged…these people wouldn’t be in the doctor’s office if they...
Satisfaction With Provider Communication In Recent Study Is Lower In Patient Center-Medical Homes (PCMH) Than Non-PCMH
A recent blog headline on the Patient-Centered Primary Care Collaborative (PCPCC) recently caught my attention. It was entitled Patient Satisfaction With Medical Home Quality High. I was intrigued. I asked myself high compared to what? Non-PCMH practices? The...
The Typical Physician Misses Hundreds Of Opportunities To Engage, Empower And Excite Patients Every Day
Did you know that on a typical day in the office seeing patients, the average physician misses hundreds of opportunities to engage, activate patients and excite their patients? Why? It's not because they are too busy. Research shows it is because physicians don't have...